Terms & conditions
TERMS AND CONDITIONS OF USE

  1. Introduction

1.1 Welcome to Sproot.co.uk. This site is owned and operated by Robin Squance (‘Robin Squance’, ‘we’, ‘us’ or ‘our’).

1.2 PLEASE READ THESE TERMS AND CONDITIONS OF USE (‘Terms’) BEFORE USING OUR SITE. By using our site you are agreeing to be bound by these Terms. If you don’t wish to be bound by what you read below, you shouldn’t use Sproot.co.uk.

1.3 We may make changes to these Terms at any time. We will let you know what these changes are by posting them to this page, but it is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis. Changes will become effective as soon as they are posted. If you continue to use our site after the posting of changes to these Terms, it means that you accept any such changes.

  1. What we do

2.1 This site is all about sharing information on Gardening. We provide regularly updated general information and reviews. we make have products available in the shop to purchase or links to external sites. You’ll may find a comments box to discuss products with other users. The information on this site is based on personal opinions and the pooling of knowledge is a great way to start gardening.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

  1. What we don’t do

3.1 The information we provide cannot address your individual requirements. If we mention companies on our site, we usually do so because of their products, you should always check that the product is correct for you.

  1. Privacy Policy

4.1 We take your privacy seriously. Please read our Privacy Policy to see how we deal with this information.

  1. Links

5.1 Our site does include details on, or links through to, information provided by other websites. We don’t control the accuracy or completeness of that information. If you do purchase products or services from another website please read their contract carefully before deciding to buy. Remember, your contract for those products or services will be with them, not us.

5.2 When you use other websites, any personal information you give them will be dealt with in line with their privacy policies, not ours, so please read the privacy policies of each and every such website before using them!

5.3 Some of the links included on our site are affiliated links. These are links which take you directly or indirectly to a product provider and which may result in us receiving a fee or commission as a consequence of you clicking through to their site or purchasing a product from them.

  1. Our content

6.1 All of the content on our site is owned by us and is protected by UK and international copyright laws.

6.2 The content on our site includes any information or other material found on Sproot.co.uk, including forums, articles, databases, graphics, software and all other features of our site. You are allowed to use our content for personal, non-commercial use only. You may make one copy of extracts from this site on any single computer for personal, individual use only, provided that all copyright and proprietary notices are kept intact. Apart from that, none of our content may be republished, posted, transmitted, stored, sold, distributed or modified without our prior written consent.

6.3 Products and Purchases
Terms of Sale
The following sets out the terms and conditions upon which we supply products to you. Where you are buying products as a consumer, nothing in these terms and conditions affects your legal rights, and we have a legal duty to supply products that conform to the contract between us.
Order Acceptance
If we accept your order, we will send you a confirmation of this by email. The receipt of an email order confirmation by you constitutes our acceptance of an order and the conclusion of a contract between us to sell the goods you have ordered, subject to these terms (the “Contract”). You should retain that email for your records. Whereas, following such acceptance, we will always seek to meet the requirements of your order, there may be circumstances following confirmation where we are unable to ship products due to unavailability (of which we were not aware at the time of confirmation of the order). If that is the case, we will notify you as soon as possible and will refund the money for the unavailable products back onto your card or into your account. If the payment process has not begun at that time, the money for such products will not be taken out of your account or from your card. Our acceptance does not therefore guarantee and is subject to the availability of products following the receipt of the confirmation email by you.
Our products
Prices and availability of products on the Site are subject to change without notice. While we endeavour not to make any errors on the Site and to ensure that the descriptions, details and dimensions of our products, our prices and other information about us or our products, are accurate and up to date, errors can occur. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). If we identify an error that materially impacts your confirmed order, we will notify you as soon as possible and will provide you with the option of cancelling your order in full or the part(s) of your order affected by the misinformation. If you make such a cancellation, the money for the cancelled part of your order will be refunded to your account or onto your card (or will not be taken at all if the payment process has not begun at that time). This in no way restricts or limits your ability to return the goods in line with our returns policy.
Prices and Payment
The price of the product will be as shown on the order pages when you place your order. Payment for the product is required on ordering.
Delivery
Typical methods and costs of delivery are confirmed at checkout. We will give you an estimated date for delivery, and we will endeavour to deliver any products ordered within the estimated period and will deliver your order within 30 days of the Contract date unless otherwise agreed with you as stated in our email order confirmation (see Order Acceptance, above). Please note that some products may require a signature as proof of delivery.
Delivery may be delayed due to circumstances outside of our control. If this occurs, we will notify you as soon as possible and take steps to minimise the effect of the delay. We shall have no liability for delays.
In the event of a failed delivery to you, we may re-attempt delivery, leave your delivery with a neighbour or in a safe place outside of your home or leave you a card or contact you to re-arrange delivery. In such event, we are not responsible for further delivery costs. If we are unable to contact you to re-arrange delivery, we may end the Contract.
Risk and Ownership
You will be responsible for the products from the time we deliver the products to you at the stipulated delivery address
Refund policy
Our aim is that you be delighted with your purchases. If for whatever reason you are not, please let us know why.
We fully comply with the Consumer Contracts Regulations, which give consumers buying on-line the right to examine and test items at home as they would in a shop. Business customers do not have this right.
A customer has the right to return unwanted goods as long as they remain unused and in condition which allows their resale within 14 days of ordering the product. No reason has to be given by a customer to return product during this 14 day period. However, the customer may be asked for feedback to help with continual product improvement and future product development. The refund may take up to 14 days to appear in the customers account.

6.3.1 Modifications To The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6.3.2 Certain products or services may be available online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

6.3.3 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

6.3.4 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

6.3.5 All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. 6.3.6 We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6.3.7 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6.3.8 Accuracy Of Billing And Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

  1. Your content

7.1 Just so that you know, you own any copyright in the text that you post to our Comments. However, when you post text, you expressly grant us a perpetual, unlimited free licence to republish that text on our site and to redistribute/make available and/or sell that text in print or electronic form anywhere in the world as part of an edited compilation or otherwise.

  1. Disclaimer of warranties and liability

8.1 We provide our site in good faith but we can’t and don’t warrant the completeness, truth or accuracy of the information or other content or postings found on our site, or their usefulness for any particular purpose. You acknowledge and agree that you bear full responsibility for your own research and decisions and that we shall not be liable for any action that you or others take or don’t take based on your use of or reliance on information provided by us or other users of this Site.

8.2 We don’t promise that your access to our site, or its content will be delivered uninterrupted, timely or error-free, or that the site will be free from viruses or other harmful properties. It is your responsibility to implement satisfactory safeguards and procedures to make sure any files you obtain through our site are free from such contaminations or other harmful properties.

8.3 The effect of what is set out here is that you agree that under no circumstances will we be held liable for any direct, indirect, incidental or other type loss or injury resulting from your use, or downloading of any content on our site.

  1. Comments

9.1 You may not use the comments for any illegal purpose and in particular you will not:

9.1.1 post or transmit material that infringes the intellectual property rights or other rights of others or post or transmit any material that is unlawful, obscene, libellous, threatening, harassing, abusive, hateful, or embarrassing to any other person as determined by us in our sole discretion;

9.1.2 post or transmit advertisements for or solicitations of business (whether openly, or under the false guise of an unconnected party);

9.1.3 after receiving a warning, continue to disrupt the normal flow of dialogue, or post or transmit comments that are not related to the product being discussed;

9.1.4 post or transmit chain letters or pyramid schemes;

9.1.5 impersonate another person;

9.1.6 disguise the IP address of the connection used to post any comment;

9.1.7 post or transmit any files containing viruses or other harmful computer code;

9.1.8 harvest or otherwise collect or use information about others, including e-mail addresses, without their explicit consent;

9.1.9 allow any other person or entity to use your identification for posting or viewing comments or for communicating with other users;

9.1.10 post the same comment more than once or ‘spam’;

9.1.11 knowingly post untrue information about another person or business with the intention of harming their reputation or livelihood;

9.1.12 engage in any other conduct that restricts or inhibits any other person from using or enjoying these areas of our site, or which, in our judgment, exposes us to any liability or detriment of any type;

9.2 Please note that any posting of information in these comments is the opinion of the person posting only and in no way reflects our opinions or attitudes. You should not therefore rely on information being accurate or complete. If you do, you do so at your own risk.

9.3 We reserve the right (but we are not obliged) to do any or all of the following:

9.3.1 remove without notice comments which are abusive, illegal, or disruptive, or that otherwise fail to conform with these Terms;

9.3.2 terminate a user’s access to post commenta to any or all of these areas;

9.3.3 monitor, edit, or disclose any comments in these areas;

9.3.4 edit or remove any comments posted on our website, regardless of whether such comments breaches these Terms;

9.4 If you disagree with a decision of comments, you should email your appeal to admin@Sproot.co.uk.

9.5 Any decision we make to remove or request the removal of any communication or to terminate or suspend the posting privileges of any user of the forums shall be final and binding. The termination or suspension of posting privileges shall apply to any and all user accounts that may have been used by that person, whether or not opened by that person.

9.6 If you are notified that your posting privileges have been suspended or terminated, you will not attempt to reregister as a user or make any comments on it in any guise whatsoever.

9.7 When former users whose posting privileges have been removed do reregister or otherwise disrupt the comments, this spoils the comments and can cause severe distress or disturbance to other users. Dealing with the unwanted posts of former users distracts us from the core purpose of the site and ties up management and technician time. Therefore in such circumstances we reserve the right to:

9.7.1 report offenders to their ISP;

9.7.2 charge offenders for the administrative costs of identifying and removing their posts at the rate of £40 per hour necessarily spent plus any external costs that we incur;

9.7.3 take legal action to recover these costs;

9.7.4 report offenders to the authorities if their actions appear to amount to a breach of the Computer Misuse Act 1990 or any other relevant criminal legislation.

  1. Indemnity

You agree to indemnify, defend and hold harmless us, our directors, officers, employees and licensors from and against any claim, liability, cost, damage or loss we may incur (including reasonable legal fees) as a result of any material that you post on or site.

  1. General

11.1 If any of these provisions is deemed invalid, void or unenforceable that provision will be deemed severable from the rest and will not affect the validity and enforceability of any remaining provisions.

11.2 This site is directed to users in United Kingdom only unless otherwise specified for specific items posted on this site.

11.3 These Terms shall be governed by the laws of England and any dispute between us will be resolved exclusively in the Courts of England.

  1. Changes

12.1 These Terms were updated on 16 May 2024 and replace with immediate effect the Terms previously published on 23 April 2013.

  1. Contact us

This site is owned and operated by

R Squance

If you have any questions about our site or these Terms and Conditions, please contact us by writing to R Squance Brookhouse Nurseries Garstang rd Bilsborrow PR3 0RD However, for any other issues please do not write to this address. Instead see the Site Contacts.

Posted: 16 May 2024